Privacy Policy

Last updated: July 13, 2026

Mukteshwar Rentals ("we", "us", "our") operates a website that helps travelers discover and request car rentals, bike & scooty rentals, and homestay bookings in Mukteshwar, Uttarakhand. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect information you voluntarily provide when using our site:

  • Booking requests: your name, email address, phone number, check-in/check-out dates, and number of guests when you submit a homestay reservation request.
  • Contact form submissions: your name, email address, mobile number, the service you are enquiring about, and your message.
  • Reviews: your name, phone number, rating, and review text, submitted through a one-time review link. You may choose whether your phone number is displayed publicly with your review.
  • Technical data: like most websites, our server automatically records your IP address, browser/user-agent, and session information for security and to keep the site working correctly.

We do not currently collect or store any payment or card details through this website. Bookings made through our platform are inquiry-based, and any payment is arranged directly and offline between you and Mukteshwar Rentals or the relevant property/vehicle owner.

2. How We Use Your Information

  • To respond to your booking requests and contact/support enquiries, including reaching out to you by phone, WhatsApp, or email to confirm details.
  • To manage and display customer reviews on our listings.
  • To maintain the security, performance, and proper functioning of our website.
  • To keep records of past bookings and enquiries for customer support and dispute resolution.

We do not sell your personal information to third parties.

3. Who Can Access Your Information

Information you submit is stored in our database and is accessible only to authorized Mukteshwar Rentals staff/administrators who need it to process your booking or enquiry. We do not share your personal information with third parties except where required to fulfil your request (for example, informing a property or vehicle owner of a booking) or where required by law.

4. Cookies & Sessions

Our website uses essential cookies to maintain your session and to protect forms from cross-site request forgery. These cookies are necessary for the site to function and do not track you across other websites. We do not currently use third-party analytics or advertising cookies.

5. Newsletter & Communications

If you subscribe to our newsletter or provide your email/phone number, we may use it to send you booking confirmations, offers, or updates about Mukteshwar Rentals. You can opt out of marketing communications at any time by contacting us using the details below.

6. Data Retention

We retain booking, enquiry, and review information for as long as reasonably necessary to provide our services, maintain booking history, and comply with our legal obligations. You may request deletion of your personal information at any time, subject to section 8 below.

7. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at support@mukteshwarrentals.com. We will respond to reasonable requests within a reasonable time.

9. Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The "Last updated" date at the top of this page indicates when it was last revised. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: